Stay Clean — Trusted Guests. Safer Stays.

DRAFT — NOT YET REVIEWED BY A LAWYER

This document is a working draft prepared for legal review. It is not legal advice and is not yet binding. It must be reviewed and approved by a qualified legal practitioner before Stay Clean accepts live payments or onboards paying customers.

Contact Us

Last updated: 8 September 2026

We reply to every message. Please use the details below, and tell us whether you are a property owner or a guest so we can route your message correctly.

Registered office

Jhankar Singh, sole proprietor, trading as Viral Nest
KB-126, Ground Floor, Karpuri Puram, Govindpuram, Ghaziabad, Uttar Pradesh 201013, India
GSTIN: 09GNSPS4401Q1ZY

Email

stayclean709@gmail.com

Phone

+91 88026 84249

Monday to Saturday, 10:00 – 18:00 IST

Response times

  • Billing and refunds — within 2 business days
  • Account and technical issues — within 2 business days
  • Guest data requests and review disputes — acknowledged within 3 business days

If you are a guest, not a property owner

If a property recorded your details on Stay Clean and you want to see, correct, dispute, or delete that record, email the address above with your full name and the mobile number used at check-in. Our Privacy Policy explains what happens next.

Grievance officer

Jhankar Singh
Jhankar Singh, sole proprietor, trading as Viral Nest, KB-126, Ground Floor, Karpuri Puram, Govindpuram, Ghaziabad, Uttar Pradesh 201013, India
stayclean709@gmail.com

[FOR LEGAL REVIEW] Whether Stay Clean must appoint a Grievance Officer under the IT (Intermediary Guidelines) Rules 2021, and/or a Data Protection Officer under the DPDP Act 2023, needs legal determination — the platform hosts and actively surfaces user-generated reviews to third parties. The named officer and the published response timelines must be confirmed before launch.

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